Salt Lake Plaza Hotel SureStay Collection by Best Western

The location is good, although the closure of Temple Square has taken away a lot of its advantages.

Staff at the front desk were fantastic--informative, friendly, efficient, helpful. The woman working the breakfast room on Sunday morning was extraordinarily helpful in suggesting possible activities for Sunday afternoon and evening. Room far from vending machines and elevators was very quiet and offered a nice view of the capital building, especially lit up at night. Fridge with working, tidy freezer, Nice shower head.

I was very happy with our stay, for what I paid I really just want a clean and safe place and that’s what I got. Yes it’s a little outdated but it gives the place character and I like that. I don’t need my hotels to be minimalistic and boring. The front desk was very kind to give us a higher floor and a room away from the elevator so we could have more quiet. Whenever I called to confirm or ask about early check in the lady on the phone was super pleasant and when we arrived too early for a room I think his name was Dave, he stored our bags for us. We were able to check in a little earlier than the standard time and we appreciated it. Also the area was perfect, lots of stuff around to see and places to walk without having to rely on transport. I didn’t feel unsafe at any point while here. Also I really adored the lobby restrooms, they were just so pretty and satisfied my vintage loving soul.

It had a nice lobby and the staff was polite. The room was clean but a bit outdated however it was comfortable.

The elevator was fast. The shower was good and easy to adjust. The beds were soft, but comfortable for me. My friend didn't like it as well as I did, however. The coffee in the reception area was available 24/7, I think. And it tasted pretty good. They had several dispensers for a variety of snacks or food that could be heated in a microwave. The room had both a microwave and refrigerator and the fridge was cold. I mention that because I've been places where the fridge isn't turned on or is set at a very warm setting and if you don't notice it, then the next day your food may spoil. The WIFI was reasonably fast.